Payment method, shipping fee, etc.
- Please complete the purchase procedure from the “ONLINE SHOPPING” button.
- After ordering, we will send you an “Your order confirmation” stating the total payment amount.
- The only payment method is bank transfer. Please transfer to our designated bank BNI – PT BANK NEGARA INDONESIA (PERSERO) TBK,.
- Please complete the transfer within 7 days of sending the “Your order confirmation”.
(If not transferred, your order will be discarded.)
- Please bear the transfer fee.
- You can cancel your purchase or change the contents within 24 hours after the transfer is completed.
Shipping and delivery
- The shipping fee is Rp180,000.
- The Shipping fee to the following countries is Rp360,000
(Algeria, Belgium, Brazil, Denmark, Finland, Great Britain, Ireland, Italy, Germany, Canada, Egypt, New Caledonia, Nigeria, Norway, France, Poland, Portugal, Qatar, Russian Federation, Sweden, Switzerland, etc)
- Some countries are not shipping. Please contact us.
- We will ship from Bali by EMS (Express Mail Service).
- We will inform you of the tracking number after completing the products shipping procedure in Bali.
- You can check the delivery status at https://ems.posindonesia.co.id/
Returns and exchanges
- We take great care in product management and shipping, but if there is a problem (damage, dirt, etc.) in the product, we will replace it. Please contact us by email.