Payment method, shipping fee, etc.
- Please complete the purchase procedure from the ONLINE SHOPPING button.
- After ordering, we will send you the Order confirmation with the total payment amount.
- The only payment method is bank transfer. (Designated bank BNI – PT. Bank Negara Indonesia (Persero), Tbk.)
- Please complete the payment within 72 hours of receiving the email Order confirmation.
- If payment cannot be confirmed, your order will be discarded.
- You can cancel your purchase within 24 hours after completing the bank transfer.
Shipping fee and delivery
- Shipping fee is Rp180,000. Please bear the shipping fee.
- The Shipping fee to the following countries is Rp360,000. (Algeria, Belgium, Brazil, Denmark, Finland, Great Britain, Ireland, Italy, Germany, Canada, Egypt, New Caledonia, Nigeria, Norway, France, Poland, Portugal, Qatar, Russian Federation, Sweden, Switzerland, etc)
- Some countries are not shipping. Please contact us.
- We will ship from Bali by EMS (Express Mail Service).
- We will inform you of the tracking number after completing the products shipping procedure in Bali.
- You can check the delivery status at https://ems.posindonesia.co.id/
Returns and exchanges
- We take great care in product management and shipping, but if there is a problem (damage, dirt, etc.) in the product, we will replace it. Please contact us by email or WhatsApp.