Terms and Conditions

Medical statement

We ask all customers to fill your medical statement so that everyone can dive safely before diving.
Please check the following questions. If you have a question that answers "YES", that doesn't mean you aren't eligible to dive. That means you need your doctor's advice to dive safely.
Please consult your doctor in advance and bring Diver Medical | Participant Questionnaire with your doctor's signature.

Payment methods

Payment by Cash, Bank Transfer, Debit Card, Credit Card* (Visa, MasterCard and JCB) are accepted. Please pay to our accounting staff.

* All credit card transactions are subject to a surcharge of 3%.

Cancellation policy

Please contact us immediately if you want to cancel. Contacted by e-mail, please check a reply from us. Cancellation must be received no later than 7 days on normal season and 14 days on high season.

Be imposed as cancellation fee

  • Cancellation is made within shorter notice, 10% (Ten percent) from total payment of your booking contents.
  • Cancellation is made on the day before, 50% (Fifty percent) from total payment of your booking contents.
  • Cancellation is made on date or no-show, 100% (One hundred percent) from total payment of your booking contents.

Conditions

  • Prices are valid through December 31, 2021
  • High season periods: Lebaran, July 1 to August 31, and December 21 to January 5
  • Group prices (4 divers or more) are available upon request
  • Prices are subject to change without prior notice